Utter disregard for customer

I have been highly disappointed with the whole process of applying and receiving a line from Telkom as of late! <br> I'll start by say the outsourced techie that installed the line was incredible! <br> However all Telkom related issues I will just have been APUALLING!!!!! <br> They are as follows... <br> Upon applying I was initially told the line would take 7-14 days to install , they ****.<br> The person who I dealt with applying sent me a very informal email telling me I was required to pay a deposit before they release the date for install , thereafter it would be 7-14 working days , they ****.<br> After paying said R700 , within 3 days I then went into the Telkom in canal walk to enquire on the progress , the consultant took incredibly long checking the system and then only after about 30 minutes told me I would only receive my line at the end of June , I was firstly told it was due to line upgrades in my area and then by a different person a week later that it was an internal issue and needs resolving. Again they ****.<br> My line which was put in today , now has a R4500.00 outstanding balance and is in another companies name... <br> Please Telkom respond to me with some solution because this is pathetic!!!