Utter disregard for Consumer rights and negligence @telkomza

I must write this review as probably the worst customer experience and pure neglect of consumer rights. I gave cancellation notice to Telkom Mobile in January 2018 ********** and completed the form, Telkom still continue to debit my account even after receiving mails confirming the cancellation and the credit due through "TM-SOC Billing" of which is still being ignored. I have followed the cancellation process and received apology emails but still renege & ignore my rights as a consumer due to the continuation of debiting for services cancelled in January 2018. I will ensure to never use any of Telkom services as this experience must be told to others to warn off the pure disregard in following their own process!