SP
Samuel P

1 reviews | Active since May 2014

04 Apr 2016, 15:18

Utter Disgust At The Billing Department

My account was overdue with R 1,649.21 last month(for Feb & March). The debit order went off on the 25th of March but I'm still receiving invoices telling me that I haven't paid. I have sent through proof of payments to Telkom Mobile but they still haven't updated my account.<br> <br> I am honestly tired for fighting with consultants who give me conflicting stories and still I sit with a phone that has been paid for but my services are still suspended.

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Replies (1)
Telkom
Telkom's reply04 Apr 2016, 17:43
Official
Hello SammySA,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team