Utter Disgust

<p>fisrt of all you dont deserve a star for the ill service you pertain, however i settled for the terrible as it is the least of my 10 00000 expressions I made on a 50 minute telephone call with a Team Manaager at Telkom Mobile called Sibusiso Maphumulo on the 30/05/2016. Who told me that he cannot log a complaint for me as I would have to log onto their website. I really have no no words! i wanted to scream. i then requested him to send me a note of our conversation and all my bills etc as i WOULD LIKE TO HAVE IT AS PROOF AS I DID NOT RECEIVE A RESOLUTION ON MY PREVIOUS CALL WITH THEM AND HAD TO CALL BACK AND GET TO A MANAGER THAT CANT EVEN LOG MY DISSATISFACTION. WHICH HE NEVER DID! another Mockery. I was also promised a call back which didnt happen either.</p> <p>TELKOM HAS NOW ADDED MY NAME ON ITC!</p> <p> </p> <p>I took a S6 Edge with Telkom on novenber 2016 and they added extra charges to my account which I never requested. I then called Telkom to enquire on two occasions and was advised that, they apparently sent me an sms advising that extra charges will be added to my account and I was suppose to send an option out msg back.</p> <p>i never received this so called sms and is disgusted by the fact that Telkom added charges to my account without me agreeing to it, either on a voice call or a letter or signing for it. I signed a contract with telkom and agreed to 50 minutes and 500 megabites, not 50 sms and all the other nonsense they added.</p> <p> </p> <p> </p>