Utter disappointment

My mobile data contract was due for an upgrade and I realised that no one from Telkom was clearly going to call me to help with the upgrade yet they keep calling to sign me up for cellphone contacts, so I went ahead and called Telkom to get assistance.

Not only was my upgrade done incorrectly but what annoys me the most is I’ve called more than 3 times to get this issue resolved and this service I’ve received is by far appalling. Each agent keeps telling me “there’s nothing we can do to help you “ , the last one I spoke to even suggested that I cancel my contract.

I should have known that this day would come where I get to experience the awful Telkom service that I’m always reading about. Telkom has left me stranded with no data while they still debit every month yet I’m out of pocket trying to buy data.