PH
Paul H

1 reviews | Active since Jan 2015

12 Oct 2020, 11:27

Utter balderdash

Having never contacted me, telephonically nor any other means. Telkom has now loaded a bill of R19140 on my credit profile and made the entire payment past due completely constipating my credit profile.

When I attempt to contact the call centers I can't get through to them BECAUSE I DON'T HAVE ANY EXISTING ACCOUNTS WITH THEM!!!!! Could you people sort this matter out post haste?

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Replies (1)
PH
Paul H's update12 Oct 2020, 12:25
Reviewer Update
Now to add some icing to this steam pile of **** cakes when I arrive at the Telkom branch to resolve this matter in person I'm told my account balance is zero and yet they can't print my account statement.

Seriously? I want this matter resolved immediately. This, complete and utter disregard for the customer is the reason I closed my account in the first place.