JLR
Jean-Mari Le Roux
1 reviews | Active since Jan 2018
22 Jan 2018, 16:55
Utter Bad Service
I am absolutely appalled with your service, well actually non-service because it's non-existent. I app**** for a LTE package at the beginning of December through DSL Telecom and paid my deposit on the 22nd of December and to date I have no results. According to DSL Telecom they are getting no feedback from you. All I get is an email every week telling me I will receive feedback within one business day and the order has been escalated. This is totally unacceptable!
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Telkom's replyOfficial
15 Feb 2018, 09:52Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply15 Feb 2018, 09:52
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,