USLESS new client installation

We App**** for a ASDL line for our company working exclusively with International Requests. Day 32 (only week days) and the only thing this company can do is plant a pole. This wasn't even done by Telkom but by a sub-contractor. Although we have requested assistance on many occasions from Customer Care (Nelapruit) and meeting with the senior manager of the technical team (Nelspruit), no one can give an exact date as to when the work will be completed. If there was another fixed line operator Telkom would of lost all of our business. Easily the most USLESS service we have experienced in Nelapruit this far.