1 reviews | Active since Apr 2009

01 Mar 2017, 22:34

Usless Internet Speed

<p>We moved to kuilsrivier and my internet speed dropped from 10Mbs to not even 1.5Mbs.</p> <p> </p> <p>Im so fedup with telkom... Ive logged calls and all the technition say to me is that we are far away from the exchange, thats why the internet is slow.</p> <p> </p> <p>How can I pay for a package of 10Mbs and 100Gig cap... If I cant even go into google!!!!!</p> <p> </p> <p>I need telkom to make a plan and accomodate me, either with a LTE modem with 100gig Cap, Optic Viber lines... or anything that will cover my costs that I am paying every month for nothing!!!</p>

0
Replies (3)
Telkom
Telkom's reply02 Mar 2017, 13:00
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. kindly send us a private message with your service number, reference number and ID number for our team to be installed
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

's update02 Mar 2017, 13:28
Reviewer Update

ID: ***

Phone number. ***

Telkom
Telkom's reply03 Mar 2017, 21:23
Official

Good Evening

Terribly sorry for the delay I have logged 118AWK030317 for a tech to assist in the repair of your poor service speeds.

Regards

Telkom HelloPeter Team

Jawaad

Best regards,