Usless Bunch Of Idiots

well as per last request no really helped just had a call from a lady advising me sorry etc but know nothing and didn't help in any way just wasted her call to me , I'm totally fed up with Telkom and their **** service and passing the buck. well today 27th i called the call center to ask for help and then i get no help as a customer <br> well i was on a 4mb uncapped only issue i had was not getting the best speed i was only getting 1.5 or 2mb<br> but the it was OK, so i asked the agent today to leave my same 4mb package but give me a discount on it as i am away from the exchange he said cant take the 2mb so i did that and took the uncapped data but that's the biggest mistake cause now my internet is super ****ING slow now i have to wait Monday and leaving the fact after explaining them i am paying so much i will be pro rata and my bill will be high again soon, this is totally ****ing irritating wasting my money on junk, if they cant assist me as a customer tell me don't ***** my money, and i have to wait 3days or so to get help well this is what i want 4mb line @ discount price, and my evening weekend package that's it, if they cant do that then please cancel my entire service