1 reviews | Active since Nov 2009
<p>i been try cancel my telcom line , firstly I been phone to telcom to ask cancel over the phone , ago its can be done , now they say I need to go to telcom shop , so when I went there they say they also can not cancel , I must complete form and fax or email to the cancelation department, I done on 25 th October , on that paper writed 20 working days, but my line still running , so on 29 November I phone to make sure they will stop my service cause I am not paying for December since I request cancelation , I been on the line for more then 20 min , but was not helped, first I spoke to some one who say he can't help me I must speak to billing dep , I spoke to them they also say they have nothing to do with this I must speak to sales dep , they also say they can't help , I must go to telcom , telcom say I must right email, r u guys serious ? I want to stop my telcom line imidiatly , and I am refuse to pay for December month , my telcom line ********** 717 Olga Stander </p>
Hi Olga,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Olga,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day u guys phone me twice ask me to send u the forms back , for cancelation which u will be back date, but since I send nobody came back to me and my account still active , when r u going to stop my account , I am sign up for new one already but old one still running , please sort this out , switch my telcom and adsl line
Good day u guys phone me twice ask me to send u the forms back , for cancelation which u will be back date, but since I send nobody came back to me and my account still active , when r u going to stop my account , I am sign up for new one already but old one still running , please sort this out , switch my telcom and adsl line
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