Useless, Useless, USELESS!!!

Telkom is such a useless Provider, I Have been paying my Telkom account and it has not been updating with the credit Bureau but when I call them they are just useless, most of the time unreachable and when I find someone I will be told that that my account is up to date but I called different credit Bureau's and was told the was no update from Telkom for the past 2years.