WS
Werner S

1 reviews | Active since Dec 2011

12 Jan 2016, 15:36

Useless Useless Useless 74 days no service or help

74 Days ago and after how many promises from old Siphon Maseko's useless staff, and still nothing, then today I receive an sms to say my line has been suspended and I have to pay R289 I know this can't be pull my statement I received on the 6th of January yes R289 due on the 26th January 2016, what do you guys need money does Siphon need petrol money? So I speak to one of there useless facebook RI they call them self and guess what my line is still off, even though I am up to date and my upgrade is 74 days and counting no one can assist after emails 55 min phone calls to Telkom etc. They just do not have the right people for the job. So if my line is not up by 17:00 today you will get to know me you useless and so is your so called CEO who knows jack about the running of a company. The is no service what so ever my line must be up and when is my upgrade done. Wake up you one man Siphon Maseko circus. With clowns at the service centres. LoL know one ever gets back to you

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Replies (1)
Telkom
Telkom's reply12 Jan 2016, 17:37
Official
Hello Izengard,

Thank you for making contact with us.

We apologize for the inconvenience caused, please be assured that your query is being attended to and feedback will follow shortly, they will be in contact with you.

Your reference number SM173874

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team