Useless useless useless

Telkom is probably the most inefficient company I have come across with a bunch of useless staff who don't care less about service. I put in an application to cancel my fixed line in AUGUST 2017 and got confirmation of this request... but nothing was done. I resubmitted it in DECEMBER 2017... still nothing!! I phoned the all centre on more that one occassion and was asked to submit the proof of request... still nothing. In the meantime I was still receiving an account for a service THAT I DID NOT WANT!!!! so I refused to pay it in the hopes it would motivate them to see to my request. It is now MAY 2018 and guess what... still nothing except for the fact they want money on an outstanding account for a service I DON;T WANT AND DONT USE!!! Ha ha...you so funny. It is for this reason that I will NEVER take out ADSL or Fibre or a cellphone contract with them... same staff, same attitude.. its disgusting... hope you lose your customers to a company who can in fact offer a service... after all that is what people want