USELESS USELESS SERVICE .

I UPGRADED MY ADSL LINE ABOUT A MONTH AGO. I WAS TOLD IT TAKES 72 HOURS TO BE UPGRADED .WHEN I CALL IN TO FOLLOW UP , I WAS TOLD SORRY THE ORDER WAS NOT COMPLETED CORRECTLY BY THERE STAFF I MUST WAIT 24 HOURS.WHEN I CALLED AGAIN I WAS TOLD TO PAY R 162 IN ORDER TO GET THE ORDER GOING . WHEN I CALLED AGAIN I WAS ASK WHY DID I PAY R 162 . UPTO NOW MY LINE IS STILL NOT UPGRADED AND I AM WAITING ON THE LINE FOR 45 MINUTES BEING TRANSFERRED TO THE 5 TH PERSON.TELKOM IS HOPELESS .SOUTH AFRICA IS LOOSING IT