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Duane M

1 reviews | Active since Dec 2018

18 Nov 2022, 10:15

Useless, *********, ****** Telkom

After multiple cancellation emails to Telkom since 5 months ago Telkom continued to ignore me despite the fact that they sent me confirmation emails with reference no's. Ref number are 31 July 22 email *** 26 Aug 22 email *** 5 Oct 22 email *** Received one reply from agent but never explain the closing amount 7 Oct 22 email *** and *** 10 Oct 22 I place a stop order on debit as no one gives me direction nor the final invoice with the penalty amount for early cancellation 4 Nov 22, still no confirmation that account is cancelled and now sending demand letters to me. 4 Nov 22, I call telkom twice after first operator put phone down in my face. Second operator confirm that account will be cancelled end of Nov 22 and i request letter that confirm this before i pay final account. Letter never arrives Call ref no ***Nov 22, receive sms that my account have been handed over to debt collectors, i attempt to call them but no on sms do not exist. Call Telkom and operator puts phone down in my face before i can even explain this long story.

Telkom, you are not only useless, but ****** as i am being treated like a ******** by your operators, and you run a ********* business by *****ing from your customers. I will see you in court.

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