Useless Telkom *******

I have a 20 meg adsl line. It cost me almost R800 a month. I get between 1meg and 4 meg almost every night between 6pm and 11 pm. On pay days and on Fridays and end of the month it is the same 4meg. I have this problem since July 2017. I had 6 technicians at my home. but not one can figure it out that the problem is at the exchange. Make seance at night every one is on the internet so it is slow. So the exchange needs to be upgraded. But looks like Telkom has a bunch of idiots working there or they just don't care because they take the money. I have reported this more than 40 times. But every time the fault is closed and fix according to them, but every time it is worse than before. Telkom also say they will refund you for the problem. But get this cant refund you because the fault is not closed yet. Now take this 9 months very poor internet and I cant be refunded for a poor service because the fault is still open. What a joke. Just wish we will get fiber in our area soon so we can dump these ****bags. Lot of people are going to loose their jobs and the ******* company might close when there are other alternatives. HOPE IT IS SOON.