1 reviews | Active since Apr 2018
USELESS TELKOM "SERVICE" PROVIDER_NON-PROVIDER TO PUT IT CORRECT!
I have a prepaid contract with Telkom (mobile).
This is the second month that they have taken off a debit order on my account after I have already paid them.
This time they debited my account once again after I paid them extremely early March month on the 22nd.
I went and reversed the debit order that they took off after I paid them and when I phoned to find out what my Invoice is for April month (as I have put a spend limit on my account of R 01.00) because I have noticed that Telkom takes off more than they should, and they try and catch a person out as well by paying more (this has been going on for months) I have not received any Invoices for months as well and I clearly stated to them that I want it emailed to me.
Today when I phoned to find out what my Invoice amount is for April they told me R 1811.79. How in hell!! They try and debit your account after you have paid them and then they carry the amount forward on your invoice and want to charge you double as well as a R 200.94 "Payment Rejection Fee" and another R 84.00 "Event Billing Usage".
I WILL NOT BE PAYING THAT AS THEY CLEARLY WANT THEIR CHRISTMAS BONUS EARLY THIS YEAR.
THEY ARE ****** AND I HOPE THEY GET BACK TO ME ASAP OR I WILL BE TAKING THIS MATTER FURTHER!!!
I AM DISGUSTED WITH TELKOM AND SHOULD HAVE LISTENED TO OTHER BUSINESS OWNERS AS WELL AS PREPAID CONTRACT CLIENTS THAT THEY ARE ****** AND USELESS!!
Absolutely poor service and then they do not even answer their phones for half of the day!!
DISGUSTED!!!
