Useless Telkom Service

I placed an order for ADSL at home on the 10th of March 2018. I have been phoning them every week to find out when my installation will be done. I have heard 10 working days, 14 working days, 3 to 4 weeks... this is all dependent on who you talk too. I have been into the shop to try and track the progress, without any success. Finally last week I received a appointment from Telkom, and received confirmation of the appointment from OpenServe. Today 14 May 2018 was the day for the appointment. According to the sms I received it was an all day appointment so I took leave to accommodate this. I phoned @11h30 to find out where the Technician was, but once again I was given some lame excuse that the technician assigned does not do ADSL. This was after the technician was phoned. An hour call later I was still without any answers, and was told that the manager will phone me back within 15 to 30 minutes, due to him being on another call, after I insisted to talk to him. I am still awaiting his call. I once again phoned 10213, but I was told that they di not have managers and are not allowed to phone technicians. 30 minute call later and I was no closer to answers to my order, but according to the system the technician was out around 12h30, but there was some issue which is only logged before closing time ********** I phoned once again @16h45 to find out what was going on, but now the call centre cannot see. She could only say that a new appointment will be scheduled.I was told to phone 10210 to find out what was going on. I tried phoning but had no luck.

I think that I was more than patient with there incompetence, and now I am ****ed off. I have no reason to believe anything that any of them tell me. Every single person I have spoken too, had a different story. They are absolutely useless, but what did we expect from a semi-state organization. Is there anybody out there that knows how to solve this. I am beyond the point of boiling over with anger.