MJ
Magdaleen J

1 reviews | Active since Feb 2014

04 Oct 2016, 08:24

Useless Telkom service

<p>I requested a month ago that my Telkom line be moved to our new house. The guy came out and advised that that he would have to put up the neccesary wires first and would be back early this week. I phoned Telkom yesterday to find out when someone is going to come out as there has been no communication with me since last week. The guy placed me on hold, then just put me through to the survery and cut the call. This a waste of money holding on for so long and then just getting cut off. I have not had my wi-fi service now since Friday because of the move and now I am expected to pay for this service. I am very unhappy and dissapointed because I have been very happy with the service up to last week.</p>

0
Replies (2)
Telkom
Telkom's reply04 Oct 2016, 18:30
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

MJ
Magdaleen J's update18 Oct 2016, 12:04
Reviewer Update

And I am still waiting