Useless Telkom service

<p>Our telkom line went down on the 3rd December 2016. We logged a call, a technicain came out some days later and the phone was restored for all of one day. It is now been down almost 2 months, we have reported it on the Telkom fault line 10210 several times and are now experiencing the extremely furstrating experience of their on line fault report chat. A machine gives you standard responses telling you that a technician will be asigned and they are aware of your fault. Needless to say 2 months later no one has been asigned. When asking to speak to a supervisor on the phone we are told they are not able to escalate problems. I'm not srprised as no doubt all the supervisors would be doing is chatting to desperate and irate customers. </p>