Useless telkom service

I have been suffering for the last week and half to find out when I will be receiving my cellphone contract upgrade, application done online, was told there were only 37 available A34 Samsung units available in SA and that after my online approval the one unit and Galaxy smart watch 4 would be allocated to my upgrade. This never happened, I had to follow up a few days later was told there was no stock, normal question to ask after that statement was "when will you be receiving stock" answer received "We don't know". Phoned back a few days later was give the same answer and once again asked the same question, this time I was informed that the stock is received on a Monday and I must phone back on Tuesday. I phoned back on Tuesday and was give a brilliant new answer "they don't have stock of the watches now". I once again decided to contact them again this morning and was informed there is no stock for both the cell phones and the smart watches. The service received @ this moment from telkom is as good as service delivery from the ANC Government 0 on a contract. You as customer have to contact them to find out when your products will be in stock / delivered, no communication from there side and absolutely no way of getting even a approximate date when you might be able to receive your ordered product. And to tea everything off the sales department contacts you to sell you stock they don't even have, come oooooon ***!!!!!!!!!