Useless Telkom, No service, just the same excuses every time.

Sunday 17 Feb: LTE Uncapped stopped working. I logged a fault with Telkom. Wednesday 20 Feb: I called again because the problem wasn't resolved. I informed Telkom that there is something wrong with the tower in my area. I did a test and uploads fail, the download speed is also pretty **** at 8Mb/s, upload speed stays at 0Mb/s. I took the router to a friends house close to another tower it worked perfectly with about 24Mb/s download and 5Mb/s upload speed. Thursday 21 Feb: Telkom called me at about 14:00 saying that the problem has been resolved. I said that I'll test as soon as I'm home and I was notified that I'll get a call from Telkom at 18:00 to confirm that the problem has been resolved. When I got home I tested and the problem is still exactly the same. Telkom also did not call me at 18:00. I called Telkom and informed that the problem has not been resolved. The assistant said that their systems are currently offline and that she'll send a mail to who ever to fix the problem. Saturday 23 Feb: Problem still not resolved, It also looks like Telkom resolved the call I logged on Sunday 17 Feb. I called again and their systems offline again. I was told to phone after 10:00 because it should be back online then. Called after 11:00 and systems are still offline.

Telkom, I can't keep on paying you for an offline system and useless internet. There is NO service from you.

I'm also struggling to cancel another service from you, it's been 7 months now since I app**** to cancel online and NOTHING has been done. I cancelled again in January and still NOTHING!!!!

*****!!!!! *****!!!! *****!!!!