Useless Telkom, no service and *****ling

In July we changed the banking details on our Telkom mobile account, and we were informed that we are just in time for the debit order to go off on the new account. Jul / Aug / Sept, Telkom still tried to run the debit order against the old account, and when I phoned them (at least 3-4 times every time) I was told to go to the Shop. At the Shop I’m told I have to phone the call centre! I have made payment manually just to keep the internet active (because they cut it off in Aug, due to non-payment) because they are trying to deduct of the old account, and they 'sent an SMS to the sim that is in my Router' to inform me. Now I’m being charge R1400+ (on a big deal R199 account) for 'non-payments' after being promised the account is now correctly loaded. I am also being charged by ABSA because of failed debit orders. I phoned Telkom again beginning of Oct to ensure the correct details were on the account, and I was assured it’s the correct details (the lady on the phone still said, yes I can see Standard bank as the debit order) and the next day, they try to debit off the ABSA account AGAIN. When I phoned again, a different lady told me she only sees the ABSA details. I want Telkom, to cancel the arrears on my account (because of their own incompetence) and add the Flipping right banking details. I advise everybody to stay away from them, because they lie to you, and then charge you for their mistakes, which means they are *****ing! And they cost you extra money, as you have to pay the penalties at the Bank. WORST SERVICE/COMPANY/CALL CENTRE AGENTS ever! Not the mention the useless lot at the Telkom Mobile Shops, who promise to do their job, but then never do it. I have a few more examples of their incompetence, but I am limited to the amount of words here. STAY CLEAR OF TELKOM!