Useless telkom! No ADSL more than 2 months

I moved in the beginning of March, and even before moving, logged my move order for my ADSL. On 14 March a technician came to install my new line and told my the ground cable was damaged. He said he will log it and it should be right the next week, 21 March, to do the installation. I followed up multiple times but it took 3 weeks before another installation appointment was made for 6 April, nobody came after the appointment was made, i waited the whole day for nothing, nobody even called to cancel, just no reply, just made me wait. Now I had another appointment for today 18 April, Again I was called and told the ground cable is not fixed! Luckily I didnt wait at home so I didnt waste my time again waiting for nobody coming. How does it take weeks to sort a ground cable!!! ***!!!! Its been almost 2 months now but end of the month you deduct money off my account for a service I do not have!!!!!! I had to pay end of march but I had no service for the whole of march!! I had to take a LTE contract just to continue having internet and your stupid signal is up and down all the time! I want my ADSL sorted!!!! I complained and got some *** respond just to keep my quiet and nothing happened since... just keep getting ******* feedback about the main line in my area... how long does it take to fix it! 6months?