MO
Michael O'Neil

1 reviews | Active since Feb 2010

22 Dec 2015, 10:17

Useless Telkom Mobile 3G LTE signal!!!!

Since 2011 TelkomMobile has gone backwards in Fairland Randburg. I have posted numerous complaints to no avail. <br> They have weak signal forever and we end up moving our 3G modem or lTE router from one corner to the other to try and get some signal.<br> <br> We submitted twice, technical assistance requests to evaluate our signal issue and till today no one made contact.<br> <br> It is very disheartening to think TelkomMobile sells their services but don't upgrade the signal strengths to cover populated areas. <br> <br> Instead Telkom upgrade fibre pipelines in useless back alleys in JHB like Jeppestown where mostly squatters are staying or people hi-jacking buildings. This is so Stupid.<br> <br> Telkom why don't you WAKE up and do us a favour and UPGRADE signal strengths in neighbourhoods where people actually pay for your USELESS MOBILE network.<br> <br> O and stop throttling the upload signal too. We pay for that signal which you so happily are throttling without our consent. Mobile is not ADSL!!<br> <br> People, be aware of the Telkom Mobile promotions. Only a select few people get to enjoy these, as Telkom Never bothers to phone back or give feedback to the majority of people. In my case never. <br> UPGRADE FAIRLAND

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Replies (1)
Telkom
Telkom's reply22 Dec 2015, 10:35
Official
Hello michaelo,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM180502

Regards
Narriman
Telkom Social Media Team