1 reviews | Active since Nov 2013
Useless Telkom line
Fault reporting and the fixing of a fault with Telkom is just not happening. Maybe i am asking for too much. I would think in 2018 that my landline is clearer and works better than my cel phone. But not in South Africa. Clients complain. They cannot hear my voice. There is a scratch on the line. The line sounds like i am in a barrel. All these complaints actually belong to a landline and not a cell phone. Hard to believe. Every time Telkom comes out, apparently my line is perfect. Funny that. My clients that call in cannot agree. This is a business line. But maybe Telkom does not need my tiny business, after all i only spend R1000 on average a month. So why should they bother fixing my line.
Hello Mervine
Please confirm if the fault has been repaired or if further assistance is still required?
Should the line still be faulty, please send us a private message with the faulty telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Mervine
Please confirm if the fault has been repaired or if further assistance is still required?
Should the line still be faulty, please send us a private message with the faulty telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day Mervine,
Thank you for making contact with us.
I am so sorry that you feel that way about telkom. Please send a private with the affected telephone number, and we will look into this.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day Mervine,
Thank you for making contact with us.
I am so sorry that you feel that way about telkom. Please send a private with the affected telephone number, and we will look into this.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
