Useless telkom internet
<p>Telkom's contact center is only open during office hours, which is driving me insane. For a week now I have had .3meg download speed. I logged a fault. They have recreated the port several times but with no improvement regarding the speed of the line. I am tired of this pathetic service. This is not the first time I have experienced this problem. I wish to end my contract with Telkom because they have not provided the services they agreed to. I cannot speak to a human being anymore since the technical support works only office hours and I am tired of calling from my mobile and holding for 30 minutes to speak to someone who is only going to recreate a port for the 100th time.</p>
HI alison-eloff
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please note that Telkom's Fair Usage Policy is in effect and your service is currently throttled. The ISP account will revert back to 0% at the beginning of the next month.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI alison-eloff
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please note that Telkom's Fair Usage Policy is in effect and your service is currently throttled. The ISP account will revert back to 0% at the beginning of the next month.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
