Useless Telkom Fibre

I've been battling with dropping Fibre connection from Telkom since February 2024 when I took out the Telkom Metrofibre contract. Getting hold of anybody at Telkom to assist you is an absolute nightmare! Eventually Jacob from Telkom phoned me back after a month of trying. Very friendly and helpful. Was so glad. Now a month later, Jacob is no longer replying to any of my mails, and my Internet Fibre connection is still as bad as the first day I complained - GREAT SERVICE TELKOM - NOT!!!!! I'm so frustrated I do not know what to do anymore. This Telkom Fibre contract is now threatening my livelihood as I'm working from home, and can not do my work! I'm more on my cellphone hot spot than on the FIBRE connection. Please people, do not take the Telkom Metrofibre contract. It is absolute *******. Can not stay connected for longer than 20 minute before it drops, if not before, and then it takes ages to reconnect. All my streaming services just keeps rendering. I'm wasting so much money thanks to Telkom. And now they are not even replying or trying to assist me. Worst service ever. I have quite a few contracts with them. Will just cancel them all! Hello Peter, you should have a negative star for service suppliers such as these!