CJ
Clinton J
1 reviews | Active since Dec 2013
05 Oct 2021, 16:38
useless Telkom
My wife and I are not in South Africa right now and we cancelled our telkom lines in July effective end August. I have paid till end august but keep getting billed further. I have tried calling them but i get no return calls or response. I have tried using the chat line but that doesn't work. Also tried Whatsapp but that offers no solution and doesn't work. Also tried messenger without any response. Tried looking for international number to dial from outside SA but the web site offers no help. I have had it with Telkom. They owe my over R600 for positive balance to my cancelled land line but do you think i can get that back. No chance. Utterly and completely hopeless.
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Replies (2)CJ
Clinton J's updateReviewer Update
06 Oct 2021, 12:10I still have not received any response from Telkom and sadly had to dispute another debit today. When will this stop? telkom are impossible to contact and impossible to get them to cancel my contract.
CJ
Clinton J's update06 Oct 2021, 12:10
Reviewer Update
I still have not received any response from Telkom and sadly had to dispute another debit today. When will this stop? telkom are impossible to contact and impossible to get them to cancel my contract.
CJ
Clinton J's updateReviewer Update
09 Oct 2021, 11:37It is now 3 days since i posted this complaint and still no response from Telkom. It is clear to me that Telkom is ********* in its operations and has zero interest in satisfying its clients. We are just there for the money and service delivery is not of any interest whatsoever.
CJ
Clinton J's update09 Oct 2021, 11:37
Reviewer Update
It is now 3 days since i posted this complaint and still no response from Telkom. It is clear to me that Telkom is ********* in its operations and has zero interest in satisfying its clients. We are just there for the money and service delivery is not of any interest whatsoever.