BM
Bhekizitha M

1 reviews | Active since Sept 2022

25 Nov 2024, 17:36

Useless Telkom ***** department

*****ulent account was opened on my name, engaged Telkom outlet in Durban that opened the account and spoke to the manager who was helpful, a ***** case was opened and looks like they just closed the case, now getting legal threats and debiting my account *******,

This notification serves to confirm that your mail dated 2023/12/27 14:15:47 (Re: 10213 Response to your Request Reference :_***.) has been received by our support team.

The Reference Number for your Inquiry is REF#_***

Disgusting

0
Replies (1)
BM
Bhekizitha M's update26 Nov 2024, 16:13
Reviewer Update
Disgusting service, Call centre cannot find their own reference numbers:

Dear Valued Customer,

This notification serves to confirm that your mail dated 2023/12/27 14:15:47 (Re: 10213 Response to your Request Reference :_***.) has been received by our support team.

The Reference Number for your Inquiry is REF#_***.

For any queries please use the supp**** Reference Number, be assured that we will be in contact with you shortly.

So what do we do if your ***** cases cannot be tracked, no feedback, no trail of the case?.