Useless telkom billing & customer teams....

<p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font face="Calibri"><font size="3" color="#000000">After numerous emails, and stories from Telkom telling me that the billing department and a manager will phone me regarding my query, they still don&rsquo;t care. Telkom billed me R713 on my account after my contract was cancelled and ended. They said that they will pay it back and that it would have been paid into my account 5 &ndash; 10 working days from the 12</font>^{<font size="2" color="#000000">th</font>}<font size="3" color="#000000"> of April. It is now almost a month later and still nothing from their side, I have asked for proof of payment from their side, and they are just ignoring the request. I wish the CEOs of Telkom can one day read all the complaints on here about the bad service Telkom provides to customers. I hope people start avoiding this company as they cannot sort out any queries, they just leave it and hope the customer will give up and move on.</font></font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">The customer care department are rude when asking for assistance on this, and for some reason there is NEVER a supervisor or manager in the area. I work in a big office as well and there is always a supervisor or manager available to assist. Telkom is just sitting back and doing nothing, and then ***** money from ex customers to pay them selves. </font></p> <p>&nbsp;</p>