Useless Telkom.....Again

I have a problem wiyh my physical telkom line... The fault was reported on Feb 22 2016.....we are now on March 6 2016 and nothing has been done. Multiple calls have been made to telkom about this however despite being told told EVERY time technician will be sent out or they will mark this case as urgent, absolutely nothing has been done to sort the Internet out. This is absolutely pathetic service and i am now quite tired of this...Oh and obviously i am expected to pay for this service. A service I DO NOT HAVE!!!!!<br> I was told someone would be dispatched this weekend, 5-6 March, but guess what.....Nothing at all.<br> I wish there was an alternative company with the infrastructure of Telkom as i would move immediately.<br> <br> I understand that there are alot of customers who need to be attended to however in my opinion this is a classic example of pathetic customer service.