USELESS Telkom!!!

Been struggling from last year August to get my debit orders to go off from my latest bank account. Although I've been paying EFT every month to keep my account updated, they are hitting me with R200 each month debit order charges. I have to phone every time, send emails to follow up. When I ask for a reference nr. they say they don't work with reference nr's. December a debt collection company phoned me, as Telkom handed me over. I sent all my POP to them with al the evidence from my side dealing with Telkom. I am not behind on my accounts!! Today I received a sms stating that my account has been suspended!!! 4 Months and not once has Telkom phoned me to try and sort out this issue. However I have been phoning every month to try and sort it out time and time again! But it's mos lekker to just take people's money, and sitting at home being *********** of doing your work whiles getting paid!!!