LR
Lucinda R

1 reviews | Active since Apr 2015

10 Nov 2015, 12:50

Useless Telkom

I live in an area where we struggle with poor signal. I went to Telkom to get an internet option. It did not work. Within 10 days of getting it I took it back as it could jot puck up a signal. I cancelled the contract. I received bills for three months. I went in twice again to make sure it was cancelled. At Zambezi branch they told me it was logged but still waiting for it to be cancelled I must not worry. This was some time in Feb. They now called me demanding money and said I was liable to pay it. You are the most useless company in our country. YOU are everything that is wrong with this country! Get this sorted out NOW!

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Replies (1)
Telkom
Telkom's reply10 Nov 2015, 13:20
Official
Hello lucindarichards,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166232.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,