Useless telkom

Useless and no experience telkom at Chatsworth center Especially Zama Went on the 1 September 2025 cos I needed a sim swap The reason for the sim was cos i was told about three weeks ago that my daughter can use the number overseas However after two weeks the sim became inactive I then went to telkom in Chatsworth center on the 1st and zama did the sim swap which costes R99.00 Reason for sim swap was cos its a current contract Put sim in my phone on the 2nd and no network Went on the 3rd back and no zama but chetty helped Chetty said she going to escalate the issue with their IT department On the 5th still no network went back chetty then told me that its zama issue Zama made me wait for a long time and then attended to me Zama then sent a WhatsApp to god only knows who to escalate again and told me by the end of Friday all will ne sorted End of Friday nothing Went back today the 7th and after zama and her manager playing on the computer to sort me issue she told me it will be sorted I then told her i m going to sort my glasses out and will be back When i got back zama gave me a new sim card I came home and installed new sim and **** it works PS chetty did tell zama the 1st sim card os faulty and that zama must give me a new sim card bit but zama did not takr her advice