RB
Rudolf B

1 reviews | Active since Mar 2010

24 Apr 2017, 14:43

USELESS TELKOM!!!

<p>On 22 March 2017 I cancelled my ADSL using the requested cancellation form, and I asked that my number be moved to the migration pool so I canomve it to another service provider, but I want to keep my home tel line.</p> <p>I was told it will take 21 work days.</p> <p>Today is 24 April, nothing has been done!</p> <p>I contacted one of the consultants and now it needs to be escalted and all kinds of *******.</p> <p>I did my part right but these useless idiots can't do their job!!!</p> <p>Incompetant idiots!!!</p> <p>I want my nr moved to that pool so I can get rid of this pathetic service!!</p>

0
Replies (1)
Telkom
Telkom's reply25 Apr 2017, 09:11
Official

Good day Rudolf,

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,