Useless Telkom!!!

Ultimately the worst company ever! I've been with them since April and I've had issues with them every month.

Because of a trainee helping me with my contract everything is just a mess!!!!!!

My debit date was added to the system and I've never been debited!!! I always need to make payment to them and then I get a message saying I need to pay extra because of payment thats late! Bull****

I've changed my banking details on the 18th of last month and the lady that helped me said she'll log a case so that I don't have to pay those penalty fees and said they'll phone me in 7 days I mustn't pay my account till I know how much I need to pay

So I waited and waited and no one phoned me

I phoned again on the 25th to make sure that the debit order will go off of the new banking details and the lady said yes if its before a certain date it will

So today on the 1st (a day after debit date) I'm still waiting for the supervisor to phone me because they're ALWAYS busy when we want to talk to them

If I make payment today its going to reflect only 3 days later and I still have to pay penalty wich will be the 3rd month that I need to pay it because Telkom is useless!

Never will I refer anyone!