1 reviews | Active since Apr 2019
After years of struggling with Telkom having issues with installation service activation billing, being phoned by them to sell me a upgrade to my adsl line, only to find out after the installation and being billed for it that i don't have the faster speed in my area, yet they are the ones that phoned me to offer it to me. being **** to over the phone, then asking for the recording and being told they are not allowed to give them to me, when i wanted to take things further, i thought it couldn't get any worse. but Telkom never seems to disappoint.
I moved out of my previous flat, and went through the website to cancel my line and adsl as i was moving to fiber at my new flat. thought it was canceled and moved on, only to hear when i app**** for car finance that i was blocked due to telkoms outstanding bill.
I phoned telkom and was informed that i owe them almost R4000 and they cannot cancel the line until i paid the full amount, and will keep billing me every month until this is settled.
How is this fair i don't live in the building anymore and moved completely away from telkom but they refuse to stop the line, This sounds more like a money making scheme. if YOUR system doesn't work, don't take it out on your customers.
Just do a quick google search Telkom Line Cancellation not working and see for yourself how many stuff-ups telkom has caused.
IF I COULD GIVE A MINUS REVIEW I WOULD
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