Useless Telkom

<p>We have been sitting without a telephone line and ADSL facility for almost a month already. We have made numerous calls to telkom with various excuses from them each time. We have asked a supervisor to phone us back and nobody is bothered to get back to us. We have even been to two telkom shops in centurion mall and not even they can help us. I really don't understand how hard it can be just to let us know what I going on with our line. There doesn't seem to be such a thing as customer service. All their staff can do is read what is on the computer screen and no effort is made further. They seem to just have *********** people working there that has no idea what is going on. I would really love it if somebody from telkom that can actually solve a problem would help me with this issue.</p>