KC
Kim C
1 reviews | Active since Aug 2018
31 Aug 2018, 15:20
Useless Telkom
*UPDATE*
2 weeks and STILL NO SERVICE!!!! :( No updates or any sort of communication from Telkom!!!! So many supervisors have promised to keep me updated with progress but this has never materialised. Feel like a sitting duck - completely helpless!! And furthermore - I contacted the accounts department to let them know that I have had no service so shouldn't be billed and they tell me that I'm still liable to pay for rental!!! Rental for what service, I ask!? Well, needless to say, he couldn't answer my question. SO FRUSTRATED!!!!!
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Replies (2)
Telkom's replyOfficial
01 Sept 2018, 11:54Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply01 Sept 2018, 11:54
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
KC
Kim C's updateReviewer Update
01 Sept 2018, 12:31I have heard that response from Telkom since 17 August!!!!! Nobody is prepared to repair that snapped cable. But - Telkom still charges for rental!!!!!!
KC
Kim C's update01 Sept 2018, 12:31
Reviewer Update
I have heard that response from Telkom since 17 August!!!!! Nobody is prepared to repair that snapped cable. But - Telkom still charges for rental!!!!!!