USELESS TELKOM

Telkom is a waste of time and money. We have been without working internet for 2 weeks - Telkom has no solution despite 'checking' on their side and sending a technician out, who had no solution and suggested that we wait a week to 'see how it goes'. How does Telkom expect a business to run without internet for so long?? I wonder how they would manage.

I had to log an additional fault this morning as the previous one was marked as complete, when the issue was clearly still there. The fault was written up and "someone will be in contact" - when? A week from now? Two? We are expected to just carry on struggling with very little to no internet until then while our business suffers.

Internet is an integral part of our business - yet Telkom is not phased and could not be bothered to find a solution! Telkom is quick to contact you and assist when signing up or needing money yet when you require help, nobody can assist. To think that this is supposed to be a service provider. What a disgrace.