1 reviews | Active since Apr 2018
Telkom is the worst data provider ever, I app**** to connect a line to my house on the 21st of December 2017 and today is the 16th of April 2018 and they still have not connected the line. I probably called more then 20 times and spoken to different call centre operators but no luck at all, I also spoke to a manager his name is Linda which said he will call me back which im still waiting for for the passed three weeks, I called couple of times to see if I can speak to him but he is always in the meetings, I don't know why they have so much meetings and there is no improvement on customer service. I was never rude to any Telkom employee and always explained my issue calmly but I think the correct thing to do is phone and scream and swear at the employees then they might sort it out. Let me try that......... under the rating there should be a tab saying "Useless"so we can click on that, one star is even too good, they don't deserve it at all.
HI Tahsin
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI Tahsin
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
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