tL
tyrone L
1 reviews | Active since Apr 2018
04 Apr 2018, 10:55
Useless telkom
I have cancelled my Telkom land line a year ago, and have subsequently done it again in Sept 2017 and Feb 2018. I have cancellation confirmation emails as well as recordings of the telephonic conversations with your call centre.
I refuse to pay the outstanding bill, due to your incompetence to close the account.
I have been receiving threatening summons on email and SMS from Nudebt due to this issue. My credit rating is shocking at the moment, where I was in the excellent category before this debacle.
Please sort this out and stop making your incompetency problem my problem, else I will make my credit issue a civil 'your' problem.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
23 Apr 2018, 13:43Hi tluy12
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply23 Apr 2018, 13:43
Official
Hi tluy12
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's replyOfficial
23 Apr 2018, 13:43Hi tluy12
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply23 Apr 2018, 13:43
Official
Hi tluy12
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's replyOfficial
27 Apr 2018, 10:17Hi tluy12,
please email us the cancellation form and the auto response you received, email it to ***, quote reference AI***.
Regards
Telkom Social Media Team
Best regards,
Telkom's reply27 Apr 2018, 10:17
Official
Hi tluy12,
please email us the cancellation form and the auto response you received, email it to ***, quote reference AI***.
Regards
Telkom Social Media Team
Best regards,