Useless Telkom

I phone to get Wi-Fi for my house, and within minutes everything is sorted. Setup debit order date and everything. Only to get an sms 4 months later my account is suspended and I owe R3000. So now I must fork out R3000 in one month to pay for something where I had asked for a debit order. I've paid more than the R3000 I owed and my line is still not active. And get bul**** stories about an automated system. I couldn't even make my twlkom payment in a telkom store. I get sent to PnP and then get tolf it takes 2 days to reflect because i paid at PnP. There was no automated system when I wanted to sign up. To cancel I need to fill out a form, there was no form to fill out when I opened my account. Quick to sign me up, quick to take my payment, quick to give me ****all service! I want this line canceled and would like my money reimbursed so I can go to another providor.