Useless Telkom

<p>I reported a fault on my landline in April 2016. I keep following up but nothing seems to happen. Finally I speak to a Telkonm agent who told me that the fault was "closed" on 10th May. I tiold her that I have no phone still. She insisted it was "fixed" and despite me telling her that I have no landline she seems to think all is fine. Its now June and still nothing. I also tried to speak with "Billing" as I wanted to know the procedure of paying for a service thats not being provided. The agent put me on hold and after 10 minutes (on my cell phone) I hung up. I want to know why the technitions "closed" the fault when the phone is clearly not working. For the last two and a half months I have been running my business from my cell phone and my bill has doubled, plus I am paying for a non functioning landline!</p>