Useless Telkom

Dear Useless Telkom. I have received my March Statement and todate my billing query isnt resolved. I have not been credited with the R200 Charged for the new cellphone contract I took in January. I have had enough and I am sick and tired of the hellopeter response. The initial query was logged in February 2016 for a January discrepency. You are definetely bull ****ting me. This is nonsense. The last response last week was that my query has been escalated. Please do me a favour dont tell me about escalation but rather give me the date when my query will be resolved. Dont make me mad by telling me you are resolving it. I want you to respond by telling me when my R200 will be refunded. Because Telkom dealing with a matter is like, we not interested.