Useless Telkom

My Account error query is still not fixed. I was over charged R200 on my new contract that I took out on the 25th Jan. I have been writing to twitter , store and Hellopeter But still there is no progress. Telkom customer service is useless. I reported this query early February still my account isnt fixed. I give up. Telkom must fall. My advise to any1 dont take out a contract wit Telkom. If i get a message that some1 is investigating i am gona get really ****ed. what i want to here is progress, not even progress my money back