Useless technical service

After 12+ calls with Telkom, speaking to multiple technicians, that’s even If I get through to someone, we still have not had any fiber connection for 4 days straight.

For an established company in South Africa, this service and client relations management should not be tolerated. This both impacts on my son’s university and has now been creating huge disruptions to our day to day life.

It’s a real pity that Telkom holds a monopoly in this country...