eP
emile P

1 reviews | Active since May 2015

03 Mar 2016, 10:19

Useless South African company eating brains.

Since you guys made it impossible for us to pay at telkom stores i have to phone every month to get my statement via email.<br> <br> It takes me 15 to 30 minutes to hold on just to ask them to send me the ****** statement.<br> <br> If you don't want my money that is fine i wont pay you! But to go through all this trouble just to get a freaking statement is ********!!!<br> <br> Secondly the phone staff is a ****** mess,asks me to hold on then forget to put headset on mute and speaks to colleague for 5 minutes about her life,WHAT THE ****??? Seriously!<br> <br> Phoned again and after 10 minutes as i started to speak to phone consultant the line went dead,this is a problem you guys have been facing for years!!!! <br> <br> I have been asking multiple times to PLEASE SEND ME MY STATEMENT VIA EMAIL AUTOMATICALLY EVERY MONTH but NOOO! <br> <br> NO Brains,almost as if you guys are like Zombies. Maybe i should bring you fresh brains so that it might replenish your brains to start to think again.<br> <br> BRAAAINS!!!!!!!!!!!!!!!!!!<br> <br> Please send me my ****** statement or i will be throwing you guys with fresh BRAAAAAAINS!!!

0
Replies (1)
Telkom
Telkom's reply03 Mar 2016, 10:26
Official
Hello evp,

Apologies for the inconvenience caused. Our billing consultants will attend and be in touch.

Your ***

Regards,
Moenieb.
Telkom Social Media Team.